Business orientation as a link between total quality management and Lean management

langauge needs analysis of undergraduate business management and economics students

the aim of conducting this study was to investigate the foreign language learning needs of undergraduate economics students and business management students in faculties of social sciences of alzahra and azad naragh university. in the study, which was designed on the basis of a qualitative-quantitative basis using interviews and questionnaires, 146 female undergraduate business management as we...

Total Quality Management Vs. Business Reengineering

“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...

The Mediating Role of Kaizen in the Relationship between Total Quality Management and Organization’s Performance

The present study aims to investigate the mediating role of Kaizen in the relationship between total quality management and organization’s performance. The research method is descriptive-survey and the statistical population of the research is the employees of the district of five Shiraz gas transmission operations, which is equal to 138 people. According to the Cochran formula, 102 senior mana...

Investigating the Relationship between Organizational Culture, Total Quality Management and Performance

This study explored the relationship between organizational culture, total quality management (TQM), and performance in auto parts manufacturing companies in Isfahan, Iran. The study was a correlational survey following applied purposes. The statistical population included all members in such sections as management, quality control, sales, research and development, and human resources of 21 aut...